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Need Help? Chat with BlueStar online.

April 29, 2020

As U.S. call volumes have increased dramatically, BlueStar has added infrastructure to assist our participants in other mediums.

Introducing the BlueStar Chat Utility, powered by FreshWorks. The chat window is pre-programmed to automatically and instantly link you to dozens of solutions to commonly asked questions. Additionally, our US-based service team will be on call to answer any specific question you may have. Our encrypted chat box is a perfect solution for quick questions regarding your retirement plan. Have a more personal inquiry? Our team will start a ticket using your chat dialogue and contact you after secure validation.

Prefer a call? Our US-based service team is well-staffed to handle your calls. Call us at 904.273.5220.

TO OPEN A CHAT WINDOW, NAVIGATE TO MYPLANCONNECTION.COM AND SELECT THE CHAT ICON IN THE BOTTOM RIGHT CORNER.

TO ACCESS OUR FAQ AND HELP CENTER, SELECT "PLAN PARTICIPANT" ON OUR MAIN DASHBOARD, THEN CLICK THE NEED HELP LINK.

Here you can find the answers to your most common questions. Simply start typing to be linked to our comprehensive help articles and solutions.

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Multiple Employer Plan Specialists

Closed MEPs. Open MEPs. And Everything Else.

BlueStar is a nationally recognized expert in the administration of Multiple Employer Plans (MEPs). Our systems are purpose-built to serve the special needs of MEPs, and we have deep experience in a wide variety of MEP situations and applications. If and when the legislatively-proposed Pooled Employer Plans (PEPs) become a reality, we'll be ready. Contact us now for more information.

Learn More

We want to serve you

29 Apr 2020

Featured Articles

Bluestar Launches MyPlanConnection Mobile App

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Financial Wellness and BlueStar’s Plan to Get You There

Chances are you have heard

New BlueStar PlanGuard Fiduciary Services

Plan smarter with new PlanGuard fiduciary support services! Our newest service allows you to offset some key fiduciary responsibilities, reduce the workload on internal staff members, and leverage the expertise of our compliance team members.

2021 Limits - Defined Contribution Plans

How BlueStar will Serve PEPs

For the past several months,

BlueStar’s Payroll Validation Program

We know that you don’t

Pooled Employer Plans (PEPs) are here!

The retirement plan industry has

CARES Act Update

Recently, the IRS released much-awaited

CARES Act and Retirement Plans

What is the CARES Act,

Need Help? Chat with BlueStar online.

As U.S. call volumes have

What's New on Multiple Employer Plans ("MEPs")

Missed Deferral Opportunities

Know the rules and avoid

Correcting Loan Issues Just Got Easier

Good news out of Washington

Ameritas BlueStar Retirement Services, LLC operates as a subsidiary of Ameritas Life Insurance Corp.
Ameritas BlueStar Retirement Services, LLC
P.O. Box 81889 Lincoln, NE 68501

Phone: 904.273.5220 | Fax: 904.285.4066 | Connect@BlueStarRetirement.com

This information is provided by Ameritas®, which is a marketing name for subsidiaries of Ameritas Mutual Holding Company. Subsidiaries include Ameritas Life Insurance Corp. in Lincoln, Nebraska and Ameritas Life Insurance Corp. of New York (licensed in New York) in New York, New York. Each company is solely responsible for its own financial condition and contractual obligations. For more information about Ameritas®, visit ameritas.com.

Ameritas® and the bison design are registered service marks of Ameritas Life Insurance Corp. Fulfilling life® is a registered service mark of affiliate Ameritas Holding Company.